Services to Minority Communities
We provide numerous culturally proficient community services including – Advice, Information, advocacy and guidance on access to housing, employment, resolution of family and social problems, addressing race and hate incidents, health promotion and health education, social networking opportunities, drop-in-services, youth club, culture and heritage programs, gender issues, volunteering, among others. Also, all the services of the charity is designed to promote cultural understanding, acceptance of others beliefs and values, respecting age, disability, gender and all the protected characteristics as depicted in the Equality Act 2010. Education. In order to achieve the aforementioned, training and development on cultural awareness, equality, diversity and inclusion are paramount to the charity’s services. Other services provided include mentoring and counselling services, basic training in computing skills, CV writing, and a drop-in- centre, which acts as a hub for socialising, dissemination of well researched information, and for sign posting individuals to other relevant services and authorities.
Our services are easy to access as individuals can be referred or just drop in to see us. We do not believe in the rigid bureaucratic practices impeding people from engaging with community services. Our services users can expect full assessment of their needs with agreed actions put together to address identified issues. All service users are sure to receive culturally proficient support and anti-discriminatory services in line with the ethics and professional standards of our various areas of practice.
Services to Service Providers
Our services are not only geared towards individual service users in the community. We also provide information, advice and support for service providers to enable them engage with the so called “Hard to Reach” groups. Our services include knowledge exchange with practitioners and their organisations, delivering workshops, training and seminars on cultural and heritage issues, cultural proficiency, equality, diversity and inclusion, equality impact analysis and gender analysis and gender mainstreaming, among others. Also, we run seminars, workshops and conferences on how to promote service users involvement and participation. We leverage opportunities for organisations to implement joint initiatives and joint working. The following are examples of people and organisations who use our services, young people, children and families, the unemployed, students, older people, those with mental health issues, refugees and asylum seeks, ex-offenders and those still in incarceration.
INDIVIDUALS
Accessing community care, reporting racist incidents, information, advice, advocacy and health promotion
PUBLIC SECTOR
HM Prisons, Kent Police, Kent County Council, Swale Borough Council, Educational institutions, Health and Social care organisations
EDUCATIONAL BODIES
St. Michael’s C of E Primary School, Maidstone, Fulston Manor Secondary School, Sittingbourne, Greenwich University, University of Kent at Canterbury – The Gateways Project, and others.
PRIVATE COMPANIES
Home Touch, Harbow Printers, The Printers Chatham Limited, Bantu Arts, Wuntanara, Poema, Abtax CA, Lydens Accountants, Lamplight, Aether Digital, Polarity, HSBC, Pure Contribution Limited, Develop Systems IT, Namesco Limited, and others.
