Cultural Proficiency Training Course
We offer a Cultural Proficiency Course in Kent for workplaces looking to enhance their workforce with greater knowledge of different cultures.
How does your organisation ensure your staff are equipped with handling the diverse pool of customers and service users? Diversity House will equip your team with the tools, knowledge and understanding to navigate the many facets of cultural proficiency covering social inequalities pre-conceived ideas around disability, gender, race, ethnicity, religious affiliation and communication.
Course Structure and Content
Understand and define the culture characteristics
What is the definition of culture and how does it relate to the current climate
What is community engagement
Why is it important to interact, engage and deliver information to community members in a medium which is relevant to their demographic groups
Working with other cultures in community development roles
How to develop the relationships with colleagues and services from various cultures through compassion, consideration and empathy
Principles of cultural proficient in community engagement
Understand culture and why cultural awareness is linked to success of projects engaging with a diverse pool of people. What areas to consider when engaging with communities
Carry out a personal self-assessment and measure your cultural awareness against colleagues and, establish areas and solutions to increase and improve cultural awareness
Understanding cultural proficiency in human services
Why is cultural proficiency important when delivering human centred services, how do you approach and consider cultural awareness when delivering services.